For your order to be approved, your payment transactions must be completed. You can order and pay on our website using the following payment methods:
You should write your order number in the description section when making a payment by money order/EFT. If you pay via ATM, we kindly ask you to send us the name of the customer in the order, the name of the bank from which the transfer was made, and the payment amount, after making the payment, to confirm the order. You can reach our account numbers from the table below: Our company title that should be written in the receiver part:
Tirim İnşaat Mimarlık ve Taah. A.Ş.
Thanks to the 3D Secure service and the world's leading payment systems company Masterpass infrastructure, you can shop with peace of mind with our secure payment system.
In order to ensure the cardholder's card security for payments made by credit card over the Internet, banks cooperate with companies to provide 3D Secure service. For payments made with 3D Secure, a special 3D transaction screen offered by the bank is displayed on the bank and user screen, and a confirmation code is sent to the mobile phone of the credit card holder, or private information that is unknown to anyone other than the cardholder is requested. . In the payment transactions made in this way, the bank assumes all responsibility in any unfavorable situation.
Since we are an e-Invoice payer, invoices are sent to the e-mail address registered in the order within 3 working days after the product is delivered.
In cases where company information must be entered for the billing address, the address type must be selected as 'Corporate' at the 'add address' stage. For our individual customers, a name, surname, and identity number are required, while for corporate customers, you must specify the company title, tax office, and tax number.
The assembly of the products is offered in certain provinces and districts determined by Sens.plus and is out of the scope of the company. If the assembly of the products is requested, another contract may be concluded with sens.com.tr in this regard, the terms and conditions of which will be determined separately.
Under no circumstances can a link be established between this Contract and the contract that can be signed separately regarding the assembly.
You can easily see the production and delivery process of the product from the 'My Orders' section by clicking on the 'My Account' section at the top right after logging in to our site. In order for you to easily track the products you ordered, when the product is on its way, the name and cargo tracking number of the contracted cargo company will be sent to the e-mail address and phone you specified when ordering.
Covered by Sens.plus warranty for 2 years.
The Sens.plus Warranty applies in any case that does not involve user error.
You can easily see the production and delivery process of the product from the 'My Orders' section by clicking on the 'My Account' section at the top right after logging in to our site.
We start to prepare the product you ordered on the same day or the next day so that we can send it to you within the promised time. Therefore, if you give up on the product, you can submit your request here and change or cancel your order free of charge, within 3 working days at the latest from the date of order.
If the 3 days period has expired or your order has been prepared and shipped, the return process begins and cancellation requests made at the end of 3 days are considered free of charge.
The refund starts as follows:
Refund of payment by credit/bank card: